What Information We Hold and Why
When you create an account, we collect the details you submit — name, contact information, and the wallet identifiers you link for bKash, Nagad, or Rocket transactions. Each time a deposit or withdrawal moves through one of those local payment rails, a transaction record is created
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and stored against your account. We also collect device identifiers, IP address, and session data to keep your login secure and to detect unusual activity. If you contact support, the conversation is logged so our team can follow up accurately. We do not sell your personal
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data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited to what those providers need to complete your transaction. Retention periods vary by data type: transaction records are kept as long as required by applicable financial regulations in your jurisdiction,
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while session logs are held for a shorter operational window. You may request a copy of the data we hold on your account or ask us to correct inaccurate details at any time through the support channel. Availability of this service and the scope of data
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processing depends on your local law and the eligible regions in which 2999bet operates.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.